The whole team here at The Picture Gallery, in Bedford, are very proud that our business is rated “Excellent” on Trustpilot. We have received 5206 reviews so far, with the vast majority (95%) being given five stars.
This was what one recent customer wrote:
Faultless!! Totally thrilled
Am so pleased with my frame. It’s completely perfect. And well made and good value too as I had recently bought one from a local framer and it was much more expensive.
Arrived quickly and well packaged. Could not recommend more highly.
We welcome you to read through some more or all the reviews here:
https://uk.trustpilot.com/review/www.picturegalleryuk.com
We would like to thank everyone who has taken the time to write a review and to share their experiences about their purchase, whether it was online or in-store. It is very much appreciated. These reviews help to build our brand and help our business grow. They also help to show potential customers that they can buy from us with confidence.
The reviews that are uploaded to Trustpilot are completely independent and are written by genuine customers. The Picture Gallery will continue to strive for excellence, and we welcome all feedback, positive or constructive. If you have made a purchase and have yet to write a review, we welcome you to do so.
Being rated “Excellent” on Trustpilot means that a business is receiving a rating of 4.5 to 5 stars from its customers on a consistent basis. These reviews are from verified customers who have purchased an item from the business and who have therefore been through the sales and shopping experience. It shows that the business maintains strong standards of quality and reliability and that it provides excellent customer service.
It certainly helps to bring a smile to one's face when one of the team announces that we’ve received another five-star review. Everyone is eager to hear or to read what has been written in the review. It’s hard to put into words just how grateful we are to receive these reviews. As well as helping to bring a smile to our faces, it also helps to add a spring to our step. It helps boost team morale and reinforces our commitment to deliver a great customer service experience. The reviews also give us confidence in what we are currently delivering, as it’s clearly working. We all know that there is no such thing as perfection, and we will continue to strive to make additional improvements.
There are various categories that people can search into to find a business or service on Trustpilot. For example, for the category “best companies in picture framing shop”, we are rated as number 1 out of 21 businesses. For the category “best companies in homewares shop”, we are rated as number 1 out of 238 businesses. For the category “best companies in interior designer”, we are rated as number 1 out of 133 businesses. And for the category “best companies in artist”, we are rated as number 1 out of 35 businesses. We are also very proud to be rated as the number one business in all these categories.